Age Verification Policy

1) 21+ access requirement

ThePlayHubNZ.com is intended for users who are 21 years or older. By accessing or using the site or creating an account, you confirm that you are at least 18.

2) How age-gating and verification are enforced

• Age declaration: during sign-up and/or checkout we require you to confirm you are 21+.
• Access controls: we may restrict features or content until an age confirmation step is completed.
• Additional checks (where used): if we have reason to suspect an account is underage, or where required to manage risk and compliance, we may request information to confirm age (for example, an ID/age-verification check via a secure process). We aim to collect only what is reasonably necessary.

3) If we suspect underage use

• We may restrict access, suspend, or terminate the account.
• We may request age confirmation and set a deadline to respond.
• If we determine a user is under 21, we will take steps appropriate to the situation, which may include removing access and deleting the account (subject to any legal or record-keeping obligations).

4) Marketing is not directed to minors

Our marketing and content are intended for adults. We do not knowingly target or encourage minors to use the site. If you believe we have directed marketing to a minor or are processing a minor’s information, please notify us.

5) Reporting concerns

If you suspect someone under 21 is using ThePlayHubNZ.com, contact us with as much detail as possible (e.g., username, URLs, screenshots where appropriate):

Report an age concern